Evaluating Lead Response Strategies at Top Multifamily Companies

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Secret Shopper: Evaluating Lead Response Strategies at Top Multifamily Companies

Velocify conducted a secret shopper study with 10 of the 50 largest multifamily property owners in the United States to measure the effectiveness of their lead response strategies. Download this study to see how these organizations performed against established Velocify best practices.

In "Evaluating Lead Response Strategies at Top Multifamily Companies", you'll learn about:

  • Speed - Following up immediately with a prospective resident is vital to a successful leasing agent's lead response strategy
  • Persistence - Knowing when to continue to reach out, and when to stop will allow your organization to optimize your conversion rates and minimize you vacancies
  • Four Key Performance Indicators for Leasing Success - Learn how to evaluate your lead response strategy by benchmarking four key indicators

Discover how your organization can boost tour appointments and signed leases. Complete the form on the right to download this secret shopper study.